Terms of Service

Last Updated: February 9, 2026

These Terms and Conditions govern your use of Madison Home services, including our website and our SMS and email communications programs. By using our services or opting into our communications, you agree to these Terms and our Privacy Policy.

1. Program Description

Madison Home offers SMS and email messaging programs to users who opt in. Messages may include appointment confirmations, appointment reminders, service updates, and promotional or marketing messages. Message frequency may vary based on your interaction with our services and your subscription preferences.

2. Consent to Receive Messages

By providing your mobile phone number and opting in, you expressly consent to receive SMS messages from Madison Home at the number provided.

Consent to receive SMS messages is not a condition of purchase or use of services.

3. Opt-Out Instructions

You may cancel the SMS messaging service at any time by replying STOP to 509-278-8155.

After you send the message STOP, you will receive a confirmation message that you have been unsubscribed. After this confirmation, you will no longer receive SMS messages from Madison Home unless you opt back in.

4. Re-Enrolling (Opting Back In)

If you have previously opted out and wish to rejoin the SMS program, you may opt in again using the same method you originally used to enroll.

5. Help & Support

If you are experiencing issues with the messaging program, reply HELP to any SMS message for assistance.

You may also contact us directly at:

  • Email: lam@madisonhomenw.com

  • Phone: 509-278-8155

6. Message Frequency & Carrier Rates

Message frequency may vary.

Standard message and data rates may apply for any messages sent to you from us and from you to us.

Transactional messages may include appointment confirmations and reminders. If you opt in to marketing messages, you may receive promotional or informational messages periodically (typically no more than monthly).

For questions about your text or data plan, please contact your wireless carrier.

7. Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

8. Age Requirement

You must be at least 18 years of age to use Madison Home’s website, services, or to participate in our SMS or email communication programs. By using our services or opting in to receive communications, you represent and warrant that you are at least 18 years old.

Madison Home does not knowingly collect personal information from individuals under the age of 18. If we learn that information has been collected from a person under 18 without verified parental consent, we will take appropriate steps to delete such information.

9. Privacy

Your participation in our messaging programs is subject to our Privacy Policy, which explains how we collect, use, and protect your information.

You can view our Privacy Policy here: Privacy Policy — Madison Home

10. Changes to These Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued participation in our services or messaging programs constitutes acceptance of the updated Terms.

11. Contact Information

If you have questions about these Terms and Conditions, please contact:

Madison Home
Address: 2826 N Ruby St
Phone: 509-278-8155
Email: lam@madisonhomenw.com